Books

Books by our authors…

 
 

Adult Telephone Protocols, Office Version - 5th Edition 2021

By David A. Thompson, MD, FACEP

Available through the American Academy of Pediatrics and through Amazon.

 

Pediatric Telephone Protocols, Office Version – 17th Edition, 2021

By Barton D. Schmitt, MD, FAAP

Available through the American Academy of Pediatrics and through Amazon.

 
 

Additional Nurse Triage References for Call Centers and Practices

The Art and Science of Telephone Triage: How to practice nursing over the phone, 2012

Authors: Carol Rutenberg RN and M. Elizabeth Greenberg RN

Available through Telephone Triage Consulting, Inc.

Endorsed by the American Academy of Ambulatory Care Nursing (AAACN)


Breastfeeding Telephone Triage and Advice, 3rd Edition, 2019

Author: Maya Bunik, MD, MSPH, FABM, FAAP

Available through the American Academy of Pediatrics


Scope and Standards of Practice for Professional Telehealth Nursing Paperback, 2018

Author: American Academy of Ambulatory Care Nursing (AAACN)

Available through AAACN