Gold-Standard Nurse Telehealth Triage Guidelines
Use the world’s leading nurse triage guidelines to provide safe, consistent healthcare advice.
The world’s leading healthcare organizations rely on Schmitt-Thompson telehealth triage guidelines to ensure clinical safety and consistency of responses to symptom-based questions. Our guidelines cover hundreds of adult and pediatric conditions and are updated every year based on current medical literature, national clinical guidelines, quality improvement projects and expert clinical review.
After more than 30 years continuously developing outstanding triage content, we are proud to support providers, nurse triagers, call centers, and healthcare organizations around the world, powering both nurse triage applications and patient-facing digital health tools.
How to Get the Guidelines
Find a Triage Solution
We help healthcare facilities, providers, and call centers connect with leading triage solutions that use our nurse telephone triage protocols.
We can connect you with one of our trusted partners or help you request that your current software platform integrate with STCC.
Create a Triage Solution
We license content to triage solutions such as hospitals, health systems, health plans, software developers, and patient engagement platforms.
License Schmitt-Thompson content to integrate our industry-leading nurse triage protocols into your own software.
“Our team has been very pleased with the transition to STCC. The resources available to the triage nurse within the guidelines are so vast that we feel like we have gone from driving a 1960’s Ford to driving a Tesla with all the bells and whistles.”
— Debbie H., RN, MSN Manager, Nurse Connection, Sharp Healthcare, San Diego, CA
Trusted By
“Commendations to Dr. Schmitt and Dr. Thompson for your 25+ year commitment for meticulously reviewing the nurse triage content and setting high standards toward patient safety and quality care. A special thanks for the COVID-19 resources and updates.”
— Sheri, RN, MSN, AMB-BC, Centura Health Connections
Get best-in-class telephone triage guidelines.
Contact us for licensing information.