Our Mission

Doctors Schmitt and Thompson have dedicated more than 30 years to the development of world-class decision support content.  In their words, their mission is:

  • To provide the highest quality clinical content for telephone triage and advice in the world
  • To update and expand the clinical content on an annual basis, based upon recent medical literature, recent national guidelines, quality improvement projects, research, expert reviews and feedback from users
  • To provide ongoing support to the nurse managers and medical directors of all call centers that use our content


Schmitt and Thompson